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Viewers More Likely to Switch from Cablevision after Viewing ABC Commercial


ABC Commercial
Favorability of Cablevision decreases among viewers after watching ABC ad

Flemington, NJ, March 8, 2010 – A new media study among 407 viewers of ads that were sponsored ABC and Cablevision regarding their programming dispute revealed that viewers were more likely to switch service providers after viewing a commercial from ABC, especially among viewers using Cablevision.

The study was conducted during March 5-7 by HCD Research using its MediaCurves.com® website to obtain viewers’ perceptions of the dispute between Disney’s ABC channel and the Cablevision television provider in which ABC refused to show programming until Cablevision paid them additional money. To view detailed results go to: www.mediacurves.com.

After viewing the video, favorability for the Cablevision company decreased from an average of 4.5 to an average of 3.8. In addition, 41% of viewers reported having a less favorable perception of Cablevision after watching the video. However, the majority of viewers, 57% also reported that it was fair for Cablevision to refuse to pay additional money to ABC.

Among the findings:

How likely are you to switch your television provider in the next year?

 

Cablevision Subscribers Before ABC Video

Cablevision Subscribers

After ABC

Video

 

Non-Cablevision Subscribers

Before ABC

Video

 

Non-Cablevision Subscribers

After ABC

Video

 

Extremely likely

12%

15%

5%

7%

Somewhat likely

30%

38%

20%

25%

Somewhat unlikely

30%

30%

31%

27%

Extremely unlikely

30%

17%

43%

41%

Please indicate how favorable you are of the Cablevision company using a scale of 1-7 where 1 represents, “Not at all favorable” and 7 represents, “Extremely favorable.”

 

Mean

Before ABC Video

4.5

After ABC Video

3.8

Has this commercial changed your perception of Cablevision?

 

Total

Yes, my perception is more favorable

12%

Yes, my perception is less favorable

41%

No change in perception

47%

Please select the response that best describes your feelings towards the ABC/Cablevision dispute.

 

Total

It is fair for the cable company (Cablevision) to refuse to pay what the network (ABC) is asking

57%

It is not fair for the cable company (Cablevision) to refuse to pay what the network (ABC) is asking 

43%

While viewing the video, participants indicated their perceived levels of interest by moving their mouse from left to right on a continuum. The responses were recorded in quarter-second intervals and reported in the form of curves. The participants were also asked to respond to post-viewing questions.

Editors/Reporters: For more information on the study, or to speak with Glenn Kessler, president and CEO, HCD Research, please contact Vince McGourty, HCD Research, at (908) 483-9121 or (vince.mcgourty@hcdi.net).  You can also receive updates from MediaCurves.com by following us on Twitter:  http://twitter.com/mediacurves and Facebook: http://www.facebook.com/pages/Flemington-NJ/MediaCurves/86691908820

HCD Research is a marketing and communications research company headquartered in Flemington, NJ.  The company's services include traditional and web-based research.  For additional information on HCD Research, access the company’s web site at www.hcdi.net or call HCD Research at 908-788-9393.  MediaCurves.com® (www.mediacurves.com) is a media measurement website that provides the media and general public with a venue to view Americans’ perceptions of popular and controversial media events and advertisements.

COMMENTS
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RE: ABC vs Cable
by marvaann (User #237154) on Wednesday, March 10, 2010 @ 12:21:19 AM (#5255)
I don't have cable.
Reply
RE: ABC vs Cable
by trenellec (User #236899) on Wednesday, March 10, 2010 @ 5:17:58 PM (#5260)
This is the first time I've heard of providers doing this to customers it's something to think and talk about
Reply
RE: ABC vs Cable
by judy64 (User #236911) on Wednesday, March 10, 2010 @ 5:17:58 PM (#5261)
I don't see why ABC needs more money.
Reply
RE: ABC vs Cable
by wotfpatty (User #200298) on Wednesday, March 10, 2010 @ 5:17:58 PM (#5262)
ABC just lost some of my respect. They should be happy to get viewers rather than trying to charge more for the cable company to broadcast their shows. That means the consumer will pay more for the "honor" of watching ABC programming. They aren't worth any extra cost. I would find other channels to watch.
Reply
RE: ABC vs Cable
by MARIE2224 (User #236992) on Wednesday, March 10, 2010 @ 5:17:58 PM (#5263)
TELL CABLEVISION TO KEEP ABC ON AND TELL ABC TO KEEP THEIR SHOW ON CABLEVISION......
Reply
RE: ABC vs Cable
by mrsw2you (User #232961) on Wednesday, March 10, 2010 @ 5:17:58 PM (#5264)
I always used to have favorable feelings about cablevision but not anymore.
Reply
RE: ABC vs Cable
by zae123 (User #235496) on Wednesday, March 10, 2010 @ 5:17:58 PM (#5265)
thanks for the heads up on that..never was fond of ABC 7
Reply
RE: ABC vs Cable
by SandyL (User #234045) on Wednesday, March 10, 2010 @ 5:17:58 PM (#5266)
I hope cable sticks to there belief that abc needs to stop asking for more, more, more.
Reply
RE: ABC vs Cable
by Cookiejean26444 (User #236947) on Wednesday, March 10, 2010 @ 5:17:58 PM (#5267)
ABC should not get more
Reply
RE: ABC vs Cable
by Ronaldo (User #225362) on Wednesday, March 10, 2010 @ 5:17:58 PM (#5268)
I have received similar comments from TimeWarner (RoadRunner) so presumably this is an across the board issue for ABC and the Cable companies. Would appreciate updates as the issue progresses
Reply
RE: ABC vs Cable
by NYAXXE (User #236467) on Wednesday, March 10, 2010 @ 5:17:58 PM (#5269)
I LOVE ABC7
Reply
RE: ABC vs Cable
by pat949 (User #236971) on Wednesday, March 10, 2010 @ 5:17:59 PM (#5270)
what does abc have to say about this article from Cablevision
Reply